Fujifilm has released a statement identifying a firmware incompatibility between specific X and GFX series cameras. This incompatibility can result in macOS users being unable to directly access files if they were initially saved to SDXC memory cards in-camera.
To address this anomaly, Fujifilm is creating a firmware patch, which is expected to be available for free download by X Series and GFX System users soon. In the interim, please review the following information carefully for further information and recommended next steps.
Firmware Incompatibility Overview
- X Series and GFX System Cameras Affected:
• The models that do not depend on the firmware version
GFX100, GFX100S, GFX50S II, X-Pro3, X-T4, X-S10, X-E4, X-T30 II and X100V
• The models that depend on the firmware version
GFX50S (Ver.4.00 or later), GFX50R (Ver.2.00 or later) and X-T3(Ver.3.20 or later)
- Memory Cards Affected:
• SDXC memory card
- Computer Operating System Affected:
• macOS only. The incompatibility does not affect Windows users.
About the incompatibility:
While the current firmware versions allow these X and GFX series cameras to internally write and store 9,999 frames*1 to a single folder, it has been observed that if more than 4,000 files are written in-camera to a single folder on an SDXC card and directly accessed using macOS the firmware incompatibility creates two potential scenarios:
- Some files on the memory card may become inaccessible if the card has been connected to the computer through an internal or external memory card reader and directly accessed using macOS.
- If the memory card is not ejected correctly from a computer using macOS, there is a likelihood that data may be lost*3 if the same card is directly connected and accessed a second time using macOS. However, risk of data loss in this situation can be prevented by following proper ejection procedures*2 for macOS operating systems. If the proper procedures are followed, no data will be lost. However, files will still remain inaccessible when attempting to directly access the data on the memory card using macOS.
*1 The number of frames, or images, does not correlate to the total number of files because one image can potentially create 3 files if the user is utilizing JPEG, RAW (RAF) and Voice Memo (WAV) in making one image.
*2 For more information related to properly ejecting SD memory cards from macOS, please refer to the official Apple website (as of Feb. 2, 2022). The instructions are as follows:
– Ejection process below referenced from Apple website –
To eject an SD card, drag the icon that represents the card to the Trash.
After the icon disappears from your desktop, you can remove the card from the slot.
Don’t remove a card while your Mac is in sleep mode, as this could lead to data loss.
Always wake your computer and eject the SD card before removing it from your Mac.
*3 FUJIFILM is not responsible for any loss of use, images, files, data, or other information in connection with the use of FUJIFILM products caused by the above improper ejection procedures.
For more information and addressing the firmware incompatibility, please visit https://fujifilm-x.com/en-ca/global-news/2022/0202_4199100/